Frequently Asked Questions

Everything you need to know to make full use of ContentWish’s services.

Service

Are your writers native English speakers?

We employ individuals from across the world, so not all of our writers are native English speakers. However, we guarantee that we carefully screen and hire for language proficiency.

Can you follow a content calendar?

We can adapt our process only for subscribers. Otherwise, we follow our normal turnaround times; 8 business days per 10,000 words.

Can I hire a particular writer for my projects?

Unfortunately, you can’t choose a specific writer for your projects. However, rest assured that we carefully select writers who have experience writing in your industry.

Do you optimize existing content?

No, we only create new content from scratch.

Orders

What do your packages include?

Content research
Title generation
Standard SEO optimization, including:
- Main and secondary keywords placement
- SEO-friendly formatting
ContentWish QA guarantee, which includes:
- Plagiarism check via Copyscape Premium
- Grammarly Premium check
- One round of extensive content editing

How do I submit my order details?

After you buy your word credits and check out, you’ll be able to access our client portal.

On your account dashboard, you’ll find a tab on the left called “Order Articles”, where you can submit your order details.

Our minimum requirements to start processing your order are:

Main keyword or article title/topic
Target word count (min. 500/article)

You can also upload a file containing your content guidelines/briefs.

Briefs in the form of videos, courses, and similar formats will not be accepted.

Can I make changes after submitting my content details?

No, unless your order status on the client portal is still “Submitted.”

Can I place more than one order at a time?

Yes, but we won’t work on them simultaneously. We want to serve all of our customers equally, and given that we have an in-house team, our capacity is limited.

What type of content do you provide?

We specialize in long-form SEO content, i.e., informative posts, product reviews, listicles, etc.

Here’s a list of what we don’t write:

Landing pages
Service pages
Social media posts
Home pages
Website copy
Email campaigns
HR manuals
Anything that doesn’t fall under the “blog posts” category.

Which topics aren't accepted?

We write about almost any topic, but some are off-limits. These include:

Sexual/18+ content
Drugs/smoking-related content
Medical content that requires a doctor’s consultation
Gambling and betting content
Religious and spiritual content

If your order isn’t accepted for any reason, we’ll get back to you with an explanation and a full refund. If you’re uncertain about an order because of its content, please contact us before placing it, and we’ll inform you if it is suitable or not.

Add-ons

Can I Send My Own Surfer Content EDITOR LINKS?

Yes, you can add your Surfer links while submitting your order details.

Do I need to have a surferseo account?

No, our team will create your articles’ briefs on our agency’s account if you don’t have one.

How does WordPress publishing work?

You’ll have to grant “Author” access to your website to hello@contentwish.com.

As soon as your articles are delivered, we’ll upload them, adjust the formatting, and include the SEO tags.

We’ll leave the posts as drafts or publish them, according to your preference.

What type of images will you add?

Images will be royalty-free and picked from free image marketplaces like Pixabay, Unsplash, etc.

If you need featured images, we can create them using our Canva account.

Fees & Payments

When do I pay for an order?

You pay for your word credits upfront. Then, when you want to place an order, your articles’ word counts and add-ons will be deducted from your word credits balance.

Do you offer any monthly subscription plan?

Yes! If you’re interested, get in touch with us for details and subscription plans.

Didn't you find your question? Ask us now!

You can contact us by dropping a line in the below form or sending us an email at hello@contentwish.com.