Here are the most important order-related FAQs. We also answer more common questions about our services on our full FAQ page.
Upon delivery you receive:
Niche site content is our specialty. Our team is skilled at producing all sorts of material for niche sites, including product roundups, single product reviews, product comparisons, and informational articles/blog posts. We also welcome ecommerce store owners and SaaS businesses who need similar content material to expand their reach. But we don’t want to leave you with an incomplete understanding of what content we offer, so here’s a list of content that we don’t provide:
While most niches are okay by us, please note that some are off-limits. These include:
*If your order isn’t accepted for any reason, we’ll get back to you with an explanation and a full refund. If you’re unsure about an order because of its niche, send us a message before placing it, and we’ll let you know whether it can go through or not!
Yes! We help you stand out in an increasingly competitive marketplace with engaging, purposeful content that also comes with Standard SEO Optimization for better rankings. That means:
And if you want more than just Standard SEO Optimization, you can always purchase our SurferSEO add-on ($0.015/word). This deeper level of optimization includes everything that the standard type does, PLUS we’ll work with Surfer SEO’s Content Editor and write your content using the software’s guidelines.
For orders up to 10,000 words, we guarantee delivery within 8 business days.
For order packages consisting of more than 10,000 words, the package is divided into 10,000-word batches, each delivered within intervals of 8 business days.
For customers working with us on bulk orders (100,000+ words), we’ll work closely with you on specific turnaround timelines tailored to your needs.
Please note that weekends and holidays don’t count towards the timeline (take a look at our international holiday schedule).
While you can place two orders with us at once, there’s no guarantee that we’ll work on them at the same time. We want to serve all of our clients equally, and given that we have an in-house team, our capacity is limited.
However, don’t worry too much because we always try to speed up our processing time for the best client experience.
Our packages have been tailored with discounts built right in – the bigger the package, the more the savings! We also offer even better deals in two cases:
*Just let us know (at email@example.com) that you want one or both of these packages before checking out, and we’ll send along an exclusive coupon.
To submit your order details, place your order, checkout, then log in to our clients’ portal.
On your account dashboard, you’ll find a tab called “Orders”, where you can place the necessary information.
You may also send us an email with this information at firstname.lastname@example.org with your Order ID as the subject line.
*Please note that our minimum requirements to start processing your order are:
Is It Possible to Send My Own Brief or Order Instructions, Rather Than Your Content Instructions Template?
Feel free to submit your own instructions brief any way you like as long as they’re in written format! Briefs in the form of videos, courses, and similar formats will not be accepted.
$0.015/word. For instance, if you want 10,000 Surfer-optimized words, the cost will be that of the basic content writing package ($470) + the Surfer add-on ($150), amounting to $620.
Optimizing your content with Surfer’s Content Editor tool includes:
*Disclaimer: While we’ll do our best to optimize your articles, we reserve the right to deliver content below the 70 score in the below scenarios: